VINAY B CHANDHOK

14 Ellen Drive, Port Jefferson NY 11777

(631) 833-0361 - vinaybc04@yahoo.com

 

 

Executive Profile

Ambitious Product Management/Business Development Executive with a record of identifying new opportunities, creating strategic alliances with organization leaders to create product and brand strategies for recognized market leadership solutions. Engage product and business teams with customers and partners alike to understand needs and improve business engagement outcomes and grow the brand value. Build and retain high performance teams by hiring, developing and motivating skilled professionals. Driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers.

 

Skill Highlights

 

·                                                       Product Management ·                                                       Global Business Development ·                                                       Brand Management   ·                                                       Global Solutions Delivery  ·                                                       Customer Oriented

·                                                       Product Line Expansion   ·                                                       Growth & New Market Development   ·                                                       Diverse Market and Industry Experience   Leadership Communication and Negotiation   Scrum/Agile and Six Sigma Experience

 

Core Accomplishments

 

New Business Segment Launches:

 

·                     Spearheaded Periphonics solution adaptation to meet Network Service Provider market needs.  The Business Unit grew from under $10M in revenue to over $260M in 3 years and rapid expansion into CALA and Asian markets.

 

·                     Launched a well-received Clinical Solutions Incubator program within Nortel.  The first release of the Hospital Discharge Solution won the Medical Industry’s CHIMES (2008) award and Nortel awarded me the ‘Gold Innovator of the Year' award (2009)

 

Product Management Accomplishments:

 

·                     Initiated integration of the Periphonics Interactive Telecom solution into the Nortel portfolio.  This integration with AIN/IN Networks and 3G/2G applications resulted in a seamless delivery of network applications expanding both our divisional revenues and substantial penetration into global markets.  The same solutions integrated with commercial centralized data base for lookup and authentication delivered significant financial (e.g. BoA) and government (e.g. Social Security) long term contracts.

 

·                     Executed the expansion of NIKSUN solutions to meet the commercial enterprise and wireless (4G) network monitoring and reporting. This segment is delivered over 60% of 2014 revenue and the pipe line could rival the achievements in Periphonics. 

 

 

 

Global Business Development Successes

 

·                     After successfully participating in the rapid expansion of Periphonics into new markets, I successfully lead Nortel’s Business Development teams into Asia Pac Region. We closed Bharti/Airtel account in India, a $40M, 5 year hosted services deal to provide the interactive and automated solutions needed for a business supporting a 700 million customer base and supporting 6 distinct languages. This was the largest among 20 other major accounts closed.

 

Training & Staff Development.

 

·                     To improve the deal closures ratios, lead the creation and staffed NIKSUN University and its curriculum development for training new and existing field staff (Systems Engineers and Sales) along with a certification program. The first year business closures inproved by 15% approximately. These resources are also being expanded to other existing business operations as the group matures.

 

CxO Business and Architecture Consulting

 

·                     Securing and managing 4G network, enterprise Cloud deployment performance in both platform and virtualized deployments leveraging SDN (Software Defined Networks) for major US carriers. 

·                     Driving the business economics for outsourcing Airtel (India) network to Nortel for B2C transactions. 

 

 

Professional Experience

 

NIKSUN (2012 – Present)

Director – Systems Engineering – NA and CALA (2012 – 2013)

Streamline, reorganize and grow the Systems Engineering team to promote greater effectiveness per customer engagement and quality of delivery to the customer.  In parallel, launched the NetVoice solution to monitor and debug new complex VoIP network deployment and manage the security and performance of these networks

 

Product Line Management – Wireless and Media Solutions (2013 – present)

CDMA, LTE, VoLTE, IMS solutions for 3G/4G network performance and security monitoring.

VoIP product launch in large business and financial company network monitoring.

Virtualized solutions and cloud monitoring solutions under development.

 

Avaya – Nortel - Periphonics

1997 to 2012 Growth and continuity of business - but under different ownerships

Avaya (2010 to 2012)

Nortel Enterprise assets acquired by Avaya.

Awarded a Nortel-Avaya incentive to successfully and gracefully transfer Nortel's Periphonics business assets

Develop a strategy to converge Avaya and Nortel offerings strategy and communicate the same to the customer base.

Nortel (2000 - 2010)

Nortel respected and maintained Periphonics autonomy but encouraging free flow and exchange of technology and business initiatives between business units - Periphonics BD enhanced the mainly switching businesses with valuable network and edge based application offerings for both enterprises, telecom and wireless businesses.

 

Leader of Multi-Media Healthcare Incubator (2006 - 2010)

Commercial launch of Patient Discharge Solution in Orlando Health Network.  Recognized by the industry for quality and process measurement that resulted in over 40% additional revenue for the health center with measured patient quality improvement.

 

Director - Global Business Development - Carrier and Enterprise Solutions (2003-2006)

Launched new offices in Sidney Australia and integrated the sales efforts of carrier and enterprise operations in Asia and Far East.  Created lucrative alliances with partners like LG Electronics, Wipro.  Won significant Banking and Government contracts for enterprise SK Telecom, Bharti, BSNL, ICIC Bank, Indian Railways to name a few -  catapulting   Nortel into the #1 western business in the AP region.

 

 

 

 

Director - Product Management (for Periphonics BU)

In addition to evolving our in-bound offerings to support out-bound services (using new protocols (then) SIP, H.3.2 and VxML and ccXML) for commercial offering, I lead the integration with 2G/3G (CAMEL/CAP) Nortel switch offerings. With the addition of AIN/IN offerings Nortel had a 2-3 year lead on the competition. (Awarded multiple recognitions by the CEO of Nortel for our revenue contributions during the severe Telecom Recession).

 

Periphonics (1997 - 2000)

Periphonics was acquired by Nortel in 2000. 

Senior Director - Periphonics Telecom Business Unit (1997 - 2000)

In addition to the integration of telecom protocols (e.g. ISDN, SS7) to the Interactive Media Solutions, we developed a 2000 port solution (MPS) outstripping any competitive offering and capturing all large scale businesses.

 

 

Bellcore (1991 - 1997)

Product Line Manager - (1991 -1994)

Director - Field Marketing (1194-1997)

 

GPT Stromberg Carlson (1989 - 1991)Senior Engineering Specialist:  Work with GEC - UK

 

Timeplex (1987 - 1989) Technical Advisor & Architect: 

 

ITT Corp - Advance Technology Center (1978 - 1987) Senor Member Technical Staff

 

 

Education

Master of Science: Electrical Engineering

UNIVERSITY OF BRIDGEPORT － Bridgeport, CT

Electrical Engineering

(Master of Business Administration)

Bachelor of Science: Electrical Engineering

CARNEGIE MELLON UNIVERSITY － Pittsburg, PA

Electrical Engineering

Bachelor of Science:  (Physics Hons.)

BIRLA INSTITUTE OF TECHNOLOGY & SCIENCES － Pilani, India

 

Corporate Leadership Programs at ITT, GEC, Bellcore and Nortel -

Business and Education programs by Corporations and Industry.

Chair, Co-chair EntNet, SuperCom and Comsoc Education programs, Chaired and participated in industry seminars and led Round Table discussion

 

Skills

3G, 4G, LTE, IMS, SS7, RTP, RTCP, SIP, H.323 (along with TDM network and signaling systems) network solutions - Monitoring and Reporting Systems, User Interface designs targeted to user communities. Interactive Solution design and reporting, alarming and billing solutions. Use Scrum for new product enhancements and customer customizations.  Lead Six-Sigma teams for process enhancements, 

Evolving architectures for Cloud and Virtualized solution security and performance monitoring, leveraging Hadoop and orchestration for management and control (M2M and B2B, B2C solutions)